Due to the current situation of COVID-19, the courier service may be experiencing additional delays. We apologize for any inconvenience this causes.
IS SHIPPING FREE?
Shipping is free throughout the spanish territory
WHEN WILL I RECIVE MY ORDER?
Orders are shipped directly from our distribution center. Due to high demand for our products, the average standard delivery time is 15-20 business days.
WHY IS MY ORDER SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item can be shipped from a different national or international warehouse, depending on which is available at that moment. Alternatively, if an item is popular and is on backorder, we can ship your items at different times, in different packages, to avoid delaying your order and receiving it as quick as possible!
WHAT HAPPENS IF MY ORDER IS LOST IN THE MAIL?
All of our orders are shipped with insured shipping and handling. If an order is stuck in shipping, returned, or even lost during the delivery process, we apologize. The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with faster shipping and full tracking, if possible. See our refund and return policy to see when they may apply to shipping situations.